Glympse Presented With Award for Best in Class Real-Time Location Sharing Solution
Company named a leader in Last Mile Solutions for Curbside Pickup and Product & Service Delivery by Acquisition INTL Magazine
November 11, 2019 – Glympse, the industry-leading pioneer of real-time location sharing, is proud to announce they have been recognized for their leadership in Last Mile Solutions by Acquisition INTL magazine. The honor comes as a part of the publication’s larger 2019 Global Excellence Awards. Companies are selected not only for success in their field of expertise, but also for demonstrating innovation and growth.
“We know brands today are faced with a great challenge as they try to compete with The Amazon Effect,” said Rob Foley, SVP of Customer Success at Glympse. “We are proud to provide our customers with the solutions they need to improve communication and increase satisfaction. Our customers have seen a reduction of calls to care by as much as 40%, as well as more than 30% fewer customer no-shows through using our interactive and phase-driven experiences.”
Through its global enterprise-scale platform and solutions, Glympse provides companies with safe, temporary and private location sharing experiences utilizing the context of location and ETA data to unlock efficiency for consumers and businesses alike. These streamlined solutions allow for end-customers to conveniently plan for deliveries, pickups and appointments, eliminating any wonder about when they will arrive, striking a perfect balance between being easy, safe, useful, temporary and private. The company continues to comply with the AICPA Security Trust Principles for Security (SOC 2 Type 2), achieving high standards in its security policies and data production procedures.
“Glympse has spent over a decade mastering the nuances of building interactive experiences based on location data,” said Cami Zimmer, Executive VP of Business Development and Marketing. “Our team is passionate about using the power of location to improve customer experiences, helping the greatest brands globally. Being recognized for our Product & Service Delivery, Curbside Pickup and Roadside Assistance solutions is truly an honor.”
The Glympse experience starts with a proactive notification to an end-customer for a predetermined period of time. Customers receive multiple, proactive notifications directing them initially to view and then check back with a unique URL, where the Glympse journey is displayed and updated. More than a live map and ETA, the Glympse solution comes turnkey with mapping, messaging, notification and voice capabilities and offers features like sophisticated arrival detection & geo-fencing logic, optimized battery life, all balanced with smooth UX/UI capabilities.
To find out more about the innovative solutions Glympse provides, please visit https://blog.glympse.com/
Glympse, the pioneer of real-time location sharing technology, solves the last-mile gap between companies and their customers. Our last-mile solutions help brands deliver a smoother customer-first experience for when people, products and services are in motion, eliminating any wonder about when they will arrive. We offer solutions for Product & Service Delivery, Curbside/Click & Collect and Roadside Assistance that combine proactive notifications, real-time live map tracking, personalized offers, voice capabilities and instant feedback into a single, personalized and persistent web-based experience for end-consumers. Glympse.com